Pre-Ordering an item

When is payment taken?
              Payment for pre-ordered or back-ordered items is taken at the time you place your order. This secures your reservation and guarantees that stock will be allocated to you once it arrives. If you change your mind, a full refund is available, simply contact our customer support team.

When will I receive my order?
              Delivery times for pre-ordered items depend on our suppliers. We provide an estimated arrival date (ETA) whenever possible. Please note that supplier-side delays can sometimes extend the ETA, but rest assured, your order remains secured and will be dispatched as soon as the product is available.

Why choose pre-order?

• Guarantee your product before stock runs out
• Be among the first to receive new or high-demand items
• Peace of mind knowing your order is secured

Important to know

• ETAs are estimates provided by suppliers and may be subject to change (conditions apply).
• If there are significant delays, our team will update you with the latest information.
• You always have the option to cancel for a full refund at any time before dispatch.

Customer assurance
         Your satisfaction is our priority. We’ll keep you updated every step of the way and ensure your pre-order experience is as smooth as possible.